SHIPPING POLICY

• Delivery in the city center of Yerevan costs 1000 AMD and takes  1-2 days.

• Delivery to the suburbs of Yerevan costs 1500 AMD and takes  1-2 days.

• Delivery to the regions of Armenia  costs 2500 AMD and takes  1-3 days.

• Delivery to Artsakh Republic costs 2500 AMD and takes  1-3 days.

• All goods are packed in a way preventing any damage.  If you notice the packaging is damaged, once your package has arrived, inform us!

• On the rare occasion that an item that you have ordered is not in stock, we will place it onto back order for you and keep you up to date. You will have the option to cancel back orders at any time if you would rather not wait.

• site.am reserves the right to change the price of products and delivery charges at any time without prior notification.

RETURN POLICY

• Most of the goods can be returned within 14 days.  If you want to return an item, please write to [email protected] or call us +374 00 000 000 first,  before sending the goods back to our address.

• If the returned goods fulfills our return policy requirements,  you will be given full refund on your bank account or cash.

• If the received goods has a defect, please write to [email protected] and we will take care of your problem as quickly as we can.

• If you wish to exchange an item for another item, returned merchandise must be in original condition, and include all factory packed accessories and paperwork. Product must be returned to us in new, unused condition within 14 days or receipt. Once we receive the item, the exchange item will be shipped out to you. Any additional fees and shipping costs will be the responsibility of the customer.